At times the system may face certain hurdles that need to be resolved so business functions do not get hampered. Once Odoo ERP is implemented, it's our obligation to provide you with excellent support and maintenance from our end in all possible ways.
Jupical Technology Pvt Ltd is always beside you to support your Odoo ERP concerns. We provide technical and functional assistance to work your business seamlessly. Our efficient team will understand the cause of the issue and fix it within the time frame based on priority. We are always on our toes to assist you for Odoo ERP support.
We provide Odoo ERP support packages. There are certain customised packages available that could be easy for your business to adopt by paying just for a few hours and with affordable price.
ODOO SUPPORT PACKAGES OFFERED BY US ARE LISTED BELOW
10 Hours | 17$ / Hour
20 Hours | 15$ / Hour
50 Hours | 12$ / Hour
Minimum Support Charge – 30 Minutes
Minimum Onsite Support Charge (Exclude All Travel and Accommodation Expenses) – 24 Hours
Our Standard Operating Procedure for Odoo Support:
Jupical Technology Pvt Ltd is operating from 10:00 a.m. to 7:00 p.m. Indian Standard Time. Issues can be put forward via mail, text message or voice calls at our desk within these timings. Issues that hits our desk prior to 3:00 p.m. will be answered on the same day unless there is time limitation and our staff may be returned after 7:00 pm IST or by 12:00 am IST the next business day.
Time / Volume of Support:
Above provide price structure is based on the Average requirement for support. It may happen that during the first 2 to 4 weeks of use, the volume and length of support will be much greater than that in the following weeks and months. Jupical Technology Pvt Ltd deserves every right to alter the package for any subsequent agreements.
Odoo Support Medium:
We provide remote Odoo Support to save Online Visits fees. Support could be in any form of text, phone call or screen sharing within the agreed time frame. We provide medium to connect as:
It is not possible to resolve all queries spontaneously. Few queries require time to test or run or any other technical trial to fix the bug. We have defined a team of persons for your resolution and can assure you to solve unresolved and open queries within the abided time frame to fulfil our commitment.